BT Offers Cisco-based IP Service in America

Updated: January 07, 2011

 Verizon has teamed up with Cisco to offer Unified Communication and Collaboration (UCC) over the cloud to British Telecommunications (BT). BT also plans to take advantage of Cisco by offering its hosted IP communications services in the United States through Cisco's Hosted Unified Communications Services (HUCS) platform, in addition to its own Onevoice UCC portfolio. BT's cloud-based system, launched in the UK in 2009, would be used to bring converged voice, mobile, and data systems to all desktops within a single business.

According to Neil Sutton, the VP of global portfolio at BT Global Services, one of BT's four main lines of business, “BT and Cisco's collaboration...helps businesses reduce capital expenditure, enhance communication and introduce productivity enhancing tools.” The system helps businesses by dramatically reducing upfront investment costs and streamlining internal communications. It's deployment worldwide would also be a substantial advancement in the adoption of unified communications on a global scale.

Robert F. Mason, principal research analyst at Gartner and author of Market Clock for Communications Services, 2010, said that BT's service “offers the opportunity to evaluate functionality and potential productivity benefits of a UC implementation without the upfront investment of an on-premises solution.” Barry O'Sullivan, senior VP of Cisco's Voice Technology Group, said of the deal that Cisco is “delighted BT is expanding its hosted service into new global markets” and that the two companies “share the same vision of providing customers with flexible deployment models that can ultimately help customers reduce costs while enhancing communications across the enterprise.”

Featured Research
  • How UC Can Help Your Business Survive the Holidays

    The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more

  • [Infographic] Switching Phone Systems

    There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more

  • Business VoIP on a Budget

    Voice over Internet Protocol (VoIP) phone systems represent the next innovation of telephone connection and communication by making it possible to conduct calls over a broadband internet connection, rather than an analog phone line. more

  • [Infographic] The Advantages of Unified Communications

    Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more

  • The New 2016 Phone Systems Comparison Chart

    Check out our latest Q4 Phone Systems Comparison Chart complete with new vendors, products, and features! Our free chart compares over 40 business phone solution providers, including PBX and business VoIP systems, on over 20 performance metrics. more