Purchasing a phone system for your business is difficult enough, from doing the preliminary research to determine your needs and what works right for you, to actually dealing with the various vendors to arrive at the solution you’ll ultimately buy. Be careful when going through this process. One of the potential “gotchas” that might arise has to do with the hidden costs you’ll encounter during purchase or installation. We’ll look at some of those costs here to make you better prepared, focusing on the general rather than those specifically associated with VoIP or traditional PBX.
The following are tips to consider as you prepare to purchase a phone system. The list is by no means exhaustive.
Remember, affordability doesn’t mean that you’re getting cheap service. Choose what’s best for your business, not what’s best for the vendor. Using the tips above will help you to make as savvy a decision for your company as you can.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more