An office phone is an important part of a small business. They can also cost a lot of money if you don’t perform research ahead of time. This article will provide several tips on how to get the best deal on an office phone.
You’ll want to start by finding out the prices of different office phones. This is made up of three factors: the main phone system, the individual phones, and the optional features that cost extra. If you’re going with hosted or cloud-based VoIP, the physical phone system is replaced with a monthly service.
You should be able to locate this information on the phone vendor’s website. It tends to be displayed on the front page or a separate page dedicated to the phone system and its features. You can also call up the vendor directly and ask for a price quote. This only takes about five minutes and can be very helpful if you want to make an informed decision.
Negotiation will be important for you to get the best possible deal. You should state that you’ve contacted other vendors, and that they are offering their office phone for a different price. If you know their direct competitor, be sure to mention the name. This can often entice the phone vendor to provide a discount or offer free items like phones and headset. You may also be able to get them to setup the phone for free or give you access to special features.
Keep in mind that you should only negotiate for the services that you plan to use. If you aren’t going to need your voicemail transcribed, you’re not actually gaining anything by adding the service. Focus on getting the base price down and reduced costs for maintenance and support.
Another option is to lease the office phone system from the vendor. Many of them have ‘buy back’ provisions that will let you purchase the phone once the contract has been completed. You’ll be able to get it for much lower than normal, and can even lock in this amount when you sign the lease.
You can also go to a wholesaler and get an office phone system for much cheaper than normal. They tend to have a wide assortment of IP phones and PBX phone systems, along with headsets, caller ID boxes, and phone accessories that you might need. The main problem with using a wholesaler is that you do not have any consumer rights if you purchase something. You won’t be able to automatically return the phone system if it has a problem or get it fixed at no charge. You may still be able to contact the manufacturer for assistance, however.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more