2 Line Business Phone Buyers Guide

Learn about the different types of phone systems that support multi line phones

By Catherine Hensley
Updated: May 16, 2011

With so many different kinds of telecommunications tools on the market, it can be challenging to select the right one for your business. Reliable telephone service is a must for businesses, so it’s important to make sure you select the most appropriate system based on your company’s needs and budget. Two-line business phones are particularly popular with smaller companies, and they come with a wide variety of customizable features and services. Use this buyer’s guide to help you determine which two-line phone system is right for your company.

Transmission Clarity

A clear sound is absolutely essential for any business phone. Employees need to be able to just as clearly hear and communicate with partners and clients down the street as they do with those on the other side of the world. Many cordless phones operate with digital transmission technology, which offers improved sound quality and enhanced range, in addition to reducing background noise and interference.

Add-On Tools and Features

Some options for enhancing the user’s phone experience include headsets, speed-dial buttons, and intercom capability. These tools increase productivity and flexibility in how people communicate. The headset, for instance, allows a person to move around while on a call, making it a great option for long conference or international calls. The intercom feature, available on select two-line phone systems, enables conference calls among groups of individuals, as well as call transferring.

Security Concerns

With the increased use of cordless phones in business use, concerns have been raised about the security of calls conducted on this type of phone. To prevent eavesdropping on cordless phone calls, a number of varied technologies have been developed. Digital security codes can be placed into the base units of cordless phones, for example, and each time a cordless handset is placed into a base unit, a random digital code is assigned, which is transmitted during calls. A handset and base unit must have this code in order to work. Other security technologies are also available, like spread spectrum technology (SST), higher frequencies, and channel hopping.

There are many customizable features and products available to make your two-line business phone work for you. The most important take-aways to remember are clarity and security. Learn more with our free guides by filling out the form below. It’s fast, free, and easy, and you’ll have all the information you need to make a smart decision for your company’s telecommunications needs.