4-Line Business Phone System Buyers Guide

Business Phone Systems for Upgrading Your 4 Line Business Phone

By Neil Zawacki
Updated: June 20, 2011

Four-line business phones offer numerous potential benefits to small businesses. They have multiple phone lines available, each with their own auto attendant and voice mail, allowing a company to effectively manage their phone traffic.

You should keep in mind a few factors when buying this type of phone system:

Common Mistakes

One of the most common mistakes is to go for the cheapest system. You want to stay within your budget, but if you sacrifice quality there’s a fair chance it won’t be able to meet your needs.

You should also take your future needs into account before you make your purchase. If you expect to have more employees in the years to come, make sure it has the ability to expand.

Another frequent mistake is to select features that you’re rarely going to use. Voicemail transcription and call recording can be nice, but if you’ve only got one employee who’s going to use it, you might want to give it a pass.

Total Cost

The cost of the four-line phone system will be based on several factors. The most important is the central base system, which generally runs at least $1000. There will then be the physical phones, which tend to go for around $100-200 each. You should also consider the cost of phone system add-ons, as well as potential elements like training, setup, and maintenance.

Evaluating the Vendor

You should also take a close look at the vendor before you purchase the system. Some are much more reliable than others or have reputations that may be cause for concern. Consider the following questions:

  • How long have they been in business?
  • Are there customer references available?
  • Do they offer a free demo?
  • If there a 30-day money back guarantee?

The answers will often vary quite a bit between the phone vendors. In general, it’s better to go with a company with a couple years of experience, so there’s less chance of them suddenly going out of business. Free demos and money back guarantees also tend to show that they are genuinely confident about their product.

If you’d like to learn more information about buying a new phone system, simply fill out the form below. It’s fast and our guides are completely free.

Featured Research
  • Is Your Phone System Meeting the Needs of Your Workforce?

    When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more

  • Why are Companies Still Using PBX?

    For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more

  • Top 15 Reasons You Should Upgrade to VoIP

    While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more

  • [Infographic] 16 Mistakes to Avoid When Buying a Phone System

    Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more

  • What You Need to Know About VoIP Security

    No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level. more