CyberTech Introduces Industry's First Unlimited Scalability Call Recording Software

Updated: January 06, 2011

WHITE PLAINS, N.Y., Sept. 1 /PRNewswire/ -- CyberTech, the world's fastest-growing and 3rd largest call recording provider, has announced the immediate availability of CyberTech MAX, an unlimited scalability recording platform that can support upwards of 40,000 simultaneous recording channels. Included in CyberTech Release 6, the company is also announcing CyberTech Myracle Plus, a SMB-specific recording platform capable of supporting 192 channels. These two new open, software-based solutions are designed to address the growing needs of mission-critical environments such as the financial and emergency services industries.

CyberTech MAX

CyberTech MAX enables organizations to centralize their call recording operations in both traditional and IP telephony environments by linking multiple recording servers. An easy to deploy core server, MAX provides users with centralized administration, storage and search and replay. It also allows for the rapid search and replay of calls from any location.

Myracle Plus

CyberTech Myracle Plus is a highly secure and resilient call recording system designed for the unique requirements of the small- to medium-sized business (SMB) space. One integrated system for the recording of phone extensions, trunks, VoIP, screen activity and call data; Myracle Plus can scale up to 192 channels and offers the industry's lowest per-channel price and ongoing maintenance costs. Myracle Plus also offers a seamless upgrade path to more scalable solutions, including CyberTech PRO and CyberTech MAX (unlimited channels).

"With the exception of CyberTech, most recording systems on the market require costly and timely forklift upgrades to newer and larger configurations," said Tony Procops, President and CEO, CyberTech North America. "With the rollout of both CyberTech MAX and Myracle Plus, we have introduced two new platforms that can easily scale upward to 40,000 channels with only a simple software upgrade. This will go a long way in terms of reducing hardware costs and an organization's overall cost of ownership, while maintaining storage retention requirements."

About CyberTech

CyberTech is the fastest growing, longest-standing and 3rd largest global call recording provider offering the most secure, open and future-proof solutions for organizations to rapidly improve performance, optimize service, mitigate risk, lower cost and maintain compliance. CyberTech offers innovative recording technologies that enable organizations to achieve the highest level of performance, quality assurance and liability protection, while supporting existing business processes. A commitment to customer satisfaction guides the company's development of flexible solutions that help protect an organizations' technology investment and ensures the quality of customer contacts - without the need for proprietary hardware, complex integrations or expensive software upgrades. For more information, please visit www.cybertech-int.com.

SOURCE CyberTech

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