VoIP stands for voice over Internet protocol. Due to its affordable cost, many businesses have left the regular phone companies and embraced VoIP for their needs. VoIP has been particularly popular with firms that make lots of long-distance and international calls. Digitally based, VoIP has surprised many users with its clarity and reliability.
Anybody considering VoIP should get fully trained in all the features the system provides. The more knowledgeable you are, the more you can use the system to your advantage. Low cost is just one feature of VoIP that initially attracts buyers, but there is more to the system to improve your efficiency. If you have any questions about extra services you require, bring them to the attention of your provider – your requirements may already be part of your service package or they may be available at a low price.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more