VoIP stands for voice over Internet protocol. Due to its affordable cost, many businesses have left the regular phone companies and embraced VoIP for their needs. VoIP has been particularly popular with firms that make lots of long-distance and international calls. Digitally based, VoIP has surprised many users with its clarity and reliability.
Anybody considering VoIP should get fully trained in all the features the system provides. The more knowledgeable you are, the more you can use the system to your advantage. Low cost is just one feature of VoIP that initially attracts buyers, but there is more to the system to improve your efficiency. If you have any questions about extra services you require, bring them to the attention of your provider – your requirements may already be part of your service package or they may be available at a low price.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more