Network Support Increases VoIP Productivity

By Sheila Shanker
Updated: August 23, 2011

With the popularity of VoIP as a cost-effective communication medium, comes the challenge of offering reliable service to businesses that depend on it. If a phone system doesn’t work or perform as expected—VoIP or not—businesses will change their communication setup regardless of how much money they may be saving.

The Nextiva Business VoIP Network offers a hosted system that is one of the most reliable in the marketplace. It boasts of continuous and proactive monitoring and guaranteed uptimes. For instance, the Network Operations Center is notified right away if there is the slightest risk of service failure at any connection point.

An important benefit of Nextiva is that it owns and maintains its own networks with no third-parties involvement. If something happens, the company has total control over its systems to ensure VoIP business clients stay operational. The network deploys a Cisco 6500 routers along with a BGP setup running on Internet peers to be sure the data follows the most efficient route to provide great service to clients.

Other technical items that separate Nextiva from other hosted environments are:

Session border controllers
Carrier-grade session border controllers
Each SBC node is actively mirrored by hot standby setup

Nextive also offers application servers, offering cluster modes to focus on certain applications. It uses fully RFC-compliant SIP call control standards.