With the popularity of VoIP as a cost-effective communication medium, comes the challenge of offering reliable service to businesses that depend on it. If a phone system doesn’t work or perform as expected—VoIP or not—businesses will change their communication setup regardless of how much money they may be saving.
The Nextiva Business VoIP Network offers a hosted system that is one of the most reliable in the marketplace. It boasts of continuous and proactive monitoring and guaranteed uptimes. For instance, the Network Operations Center is notified right away if there is the slightest risk of service failure at any connection point.
An important benefit of Nextiva is that it owns and maintains its own networks with no third-parties involvement. If something happens, the company has total control over its systems to ensure VoIP business clients stay operational. The network deploys a Cisco 6500 routers along with a BGP setup running on Internet peers to be sure the data follows the most efficient route to provide great service to clients.
Nextive also offers application servers, offering cluster modes to focus on certain applications. It uses fully RFC-compliant SIP call control standards.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
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