With the popularity of VoIP as a cost-effective communication medium, comes the challenge of offering reliable service to businesses that depend on it. If a phone system doesn’t work or perform as expected—VoIP or not—businesses will change their communication setup regardless of how much money they may be saving.
The Nextiva Business VoIP Network offers a hosted system that is one of the most reliable in the marketplace. It boasts of continuous and proactive monitoring and guaranteed uptimes. For instance, the Network Operations Center is notified right away if there is the slightest risk of service failure at any connection point.
An important benefit of Nextiva is that it owns and maintains its own networks with no third-parties involvement. If something happens, the company has total control over its systems to ensure VoIP business clients stay operational. The network deploys a Cisco 6500 routers along with a BGP setup running on Internet peers to be sure the data follows the most efficient route to provide great service to clients.
Nextive also offers application servers, offering cluster modes to focus on certain applications. It uses fully RFC-compliant SIP call control standards.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more
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