New Version of Avaya IP Office Unified Communications Suite

Updated: January 07, 2011

Avaya has announced the latest version of its main unified communications solution for SMBs and SMEs (small to medium businesses and enterprises), IP Office version 6. At the same time Avaya has made it more attractive to smaller businesses by cutting the price for businesses with fewer than 20 employees.

New features added to the product include Instant Messenger tools with embedded presence indicators (location aand availability) as well as embedded voice calling.

Conference calling is improved with the ability to conference call up to 64 employees and the ability to view the call list and add, drop and mute attendees remotely. In addition, the much-awaited ability to record conference calls has been added.

Another new feature is an included video softphone, the IP Offive Video Softphone that provides point-to-point video calling, but does not yet support video conference calling.

One very important new feature is a business continuity solution that keeps voice messaging, suto attendant and other key functions running even if parts of the system crash or are otherwise disabled.

Featured Research
  • The Business Case for Updating an Aging Phone System

    You may think your business phone system is functional, but is it fully modern? In recent years, telecommunications technology has made major strides. A system that was perfectly serviceable ten years ago—or even five years ago—is now very out-of-date. more

  • [Infographic] 15 Questions to Ask When Selecting a VoIP Provider

    Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more

  • 2017 Business VoIP Buyer's Guide

    In 2017, more business will transition to a VoIP phone system. If you are among them—or if you’ll be upgrading an existing VoIP system—you need to learn about the latest technologies and market trends. more

  • 2017 Business VoIP Trends

    VoIP and UC (Unified Communications) technology is advancing all of the time. In order to reap the many business benefits of VoIP, you need to learn about industry trends, including text messaging, WebRTC, Unified Communications as a Service, and more. more

  • The New 2016 IP Phone System Comparison Guide

    Choosing VoIP over traditional solutions makes sense for your business and your budget. But choosing the best VoIP solution isn't always easy. Our guide is an essential road map in your search for the best VoIP solution for your business. more