New Version of Avaya IP Office Unified Communications Suite
Avaya has announced the latest version of its main unified communications solution for SMBs and SMEs (small to medium businesses and enterprises), IP Office version 6. At the same time Avaya has made it more attractive to smaller businesses by cutting the price for businesses with fewer than 20 employees.
New features added to the product include Instant Messenger tools with embedded presence indicators (location aand availability) as well as embedded voice calling.
Conference calling is improved with the ability to conference call up to 64 employees and the ability to view the call list and add, drop and mute attendees remotely. In addition, the much-awaited ability to record conference calls has been added.
Another new feature is an included video softphone, the IP Offive Video Softphone that provides point-to-point video calling, but does not yet support video conference calling.
One very important new feature is a business continuity solution that keeps voice messaging, suto attendant and other key functions running even if parts of the system crash or are otherwise disabled.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
