There are several vendors on the market who offer VoIP (voice over internet protocol) phone systems. VoIP phone system solutions are made for all sized businesses. Some vendors offer small business solutions while other vendors cater to large businesses. All businesses can benefit from a VoIP phone system solution because telephone calls are made over a LAN (local area network) or WAN (wide area network). Making calls over a LAN or WAN costs businesses less than using a plain old telephone service. The size of a business and the type of VoIP phone system solution needed will help to narrow the long list of vendors on the market today.
There are many different types of VoIP phone system solutions. Some solutions vary by functionality, some by available features, and others vary by the way they are delivered.
Each VoIP phone system solution typically offers different functionality. Some features and functionality that are commonly included with a VoIP phone system solution are:
Besides features and functionality, VoIP phone system solutions differ in the way they are delivered; hosted versus onsite. Hosted VoIP phone system solutions eliminate the need for on-site equipment, which can be expensive. This type of VoIP phone system solution is maintained remotely and generally at a vendor's headquarters of data center. Onsite VoIP phone system solutions require on-site equipment. Some companies prefer to invest in their own VoIP phone system equipment. The type of VoIP phone system solution a business choses depends on their particular needs. In general, small and medium sized businesses typically opt for hosted solutions while larger businesses opt for onsite VoIP phone system solutions.
When selecting a VoIP phone system solution, select a vendor you can easily form a partnership with. A partnership with a suitable vendor is important to build a successful vendor client relationship. Finding a vendor with good support services is also important should any issues arise with your VoIP phone system solution.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more