Small and medium sized businesses (SMBs), according to the US Department of Labor, are playing a larger role in the US economy. As a result, providers have been scrambling to deliver voice and data services to SMBs over the past year. Currently, only about 17% of SMBs in North America have converted to VoIP. Because of the benefits of conversion – outdated PBX phone equipment can be done away with and monthly phone bills significantly reduced – more will move to VoIP in the near future.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more