Small and medium sized businesses (SMBs), according to the US Department of Labor, are playing a larger role in the US economy. As a result, providers have been scrambling to deliver voice and data services to SMBs over the past year. Currently, only about 17% of SMBs in North America have converted to VoIP. Because of the benefits of conversion – outdated PBX phone equipment can be done away with and monthly phone bills significantly reduced – more will move to VoIP in the near future.
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more