A virtual phone system is a method of using affordable VoIP technology to route your calls over the Internet instead of a traditional analog phone line. By using a Virtual PBX service you will have your phone calls hosted, instead of owning and operating all the hardware at your location.
Hosted PBX solutions are affordable full-feature alternatives to traditional phone systems, and cost only a fraction of the initial layout. These easy-to-install systems are becoming increasingly popular with small to medium sized businesses that want the full functionality of a PBX system without the costs and maintenance that comes part and parcel.
A virtual PBX system can come with an array features that may not be available with a traditional PBX, including: advanced calling and faxing features, toll-free numbers, advanced call forwarding, automated attendants, call log and track tools, and more.
Installation of Virtual PBX is incredibly simple as the networking is done through your hosting service provider. The only hardware you need on premises is the phones—which are easy enough to setup, and an Internet connection with a minimum connection of a DSL line. Maintenance is nil as it is included in the cost of your hosted solution and therefore requires no on-site technical knowledge.
Virtual phone systems cut costs, reduce the need for hardware purchases and maintenance, and provide valuable communications intelligence through advanced functionalities. Virtual PBX solutions are becoming increasingly popular, as they are easy to migrate to and require no initial investments in hardware or IT manpower
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Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more