At this point, most businesses and business owners have had at least some exposure to Voice over Internet Protocol (VoIP) telephone systems. Known primarily for making business telephony more effective, these systems also contain a wide array of features that enable businesses to better serve their customers. For those looking to research a VoIP system for their business, VoIP 101 will cover some of the basic VoIP concepts and give a high level overview of how VoIP works and in what business situations it is the best system to choose.
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more