VoIP 101

Updated: March 28, 2011

At this point, most businesses and business owners have had at least some exposure to Voice over Internet Protocol (VoIP) telephone systems. Known primarily for making business telephony more effective, these systems also contain a wide array of features that enable businesses to better serve their customers. For those looking to research a VoIP system for their business, VoIP 101 will cover some of the basic VoIP concepts and give a high level overview of how VoIP works and in what business situations it is the best system to choose.

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