VoIP isn’t all gravy; there are disadvantages of switching to a VoIP solution. You may encounter bandwidth problems if you do not upgrade your Internet connection. Also, you may find that switching is too expensive to rollout an equipment-based solution when you calculate the stronger connection and cost of new hardware.
Some businesses encounter problems with a lack of redundancy and dependability, as VoIP can be more susceptible to disruptions than PSTN lines. VoIP phone systems can only run when the server is working, when the Internet connection if functioning and when there is a steady supply or power; if one of these is removed from the equation you will lose your service. Hosted VoIP solutions however have redundant backups and can provide more reliable service.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more