VoIP isn’t all gravy; there are disadvantages of switching to a VoIP solution. You may encounter bandwidth problems if you do not upgrade your Internet connection. Also, you may find that switching is too expensive to rollout an equipment-based solution when you calculate the stronger connection and cost of new hardware.
Some businesses encounter problems with a lack of redundancy and dependability, as VoIP can be more susceptible to disruptions than PSTN lines. VoIP phone systems can only run when the server is working, when the Internet connection if functioning and when there is a steady supply or power; if one of these is removed from the equation you will lose your service. Hosted VoIP solutions however have redundant backups and can provide more reliable service.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more