Are there disadvantages of Using VoIP for business?

By Robin Wilding
Updated: April 01, 2011

VoIP isn’t all gravy; there are disadvantages of switching to a VoIP solution. You may encounter bandwidth problems if you do not upgrade your Internet connection. Also, you may find that switching is too expensive to rollout an equipment-based solution when you calculate the stronger connection and cost of new hardware.

Some businesses encounter problems with a lack of redundancy and dependability, as VoIP can be more susceptible to disruptions than PSTN lines. VoIP phone systems can only run when the server is working, when the Internet connection if functioning and when there is a steady supply or power; if one of these is removed from the equation you will lose your service. Hosted VoIP solutions however have redundant backups and can provide more reliable service.

Featured Research
  • What You Need to Know About VoIP Security

    No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level. more

  • Are You Using These 5 VoIP Features?

    In large part, the success of your business depends on the strength and reliability of your team’s many communication networks—this includes your Voice over Internet Protocol system (VoIP). more

  • Go Mobile and Increase Employee Productivity

    The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen. more

  • [Infographic] How to Select a Phone System in 10 Steps

    Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more

  • 2017 Business VoIP Cost Guide

    Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more