VoIP Industry Health Confirmed

Updated: January 07, 2011

A new Infonetics Research report shows that the VoIP market for the first half of 2009 was over $20 billion. The largest single part of that was in residential VoIP but the overall market is growing and healthy as well. Another area of particular strength is in supplying IP services for voice. Not surprisingly given these two major areas, it is the residential broadband and 'triple play' suppliers that are doing the best, especially Comcast.

“Demand for residential and business VoIP services continues to grow even as spending in other communication areas tightens. For the first half of 2009, the worldwide VoIP services market grew to $20.7 billion. Residential VoIP services remain healthy, comprising the majority of worldwide VoIP services revenue, and subscribers are up 14% from the end of 2008. On the business VoIP side, while managed IP PBX revenue growth has slowed in line with IP PBX shipments, we are expecting IP Centrex and hosted UC service revenue to grow 26% year-over-year in 2009,” explains Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research.

This news is also very positive for hsoted services which look to be making headway at the expense of on-premise solutions.

Featured Research
  • [Infographic] 8 Common Pain Points UC Eliminates

    Every company has moments of frustration, it is when these moments become extended periods of inefficiency, or pain points, where we start to see loss in productivity and employee morale. What truly sets a successful business apart from those of its competitors, is how they take these pain points and use them as opportunities to improve upon procedures and systems to eliminate pain points and move beyond what was the status quo. more

  • Go VoIP and Go Green

    You may be looking to switch to VoIP because of the cost benefits that it will bring your company, but did you know that it is also FAR BETTER than traditional phone systems for the environment as well? With environmental impact being at the forefront of both consumer and business minds, it is essential that business decisions are made now based on economic AND ecological impact. more

  • eGuide: Comparing UC Vendors

    Changing your company’s business communications solution is an investment in time and money that will touch everyone in your organization. A successful unified communications (UC) deployment should streamline everyone’s work flow, simplify IT operations and deliver a lowered total cost of operations. Your company deserves nothing less. more

  • Getting More from Your VoIP System

    Too many businesses fall into the trap of setting up their VoIP as a "plug and play" and getting to work. However, we have found that this thinking only leads to businesses failing to get the most out of their VoIP experience. We have put together an in-depth guide that will walk you through 15 easy steps to get more out of your system. more

  • Making Your Phone System Work

    Deciding what to do about a legacy phone system can be difficult. The advantages of modern systems like VoIP are well-documented, but the switch can still be resource intensive. Updating your old system is usually the better decision, but circumstances often make this impossible. Fortunately, there are other ways to improve and tweak an existing system to enjoy better performance. more

Related Articles