Most VoIP phone systems provide the ability to perform teleconferences over the internet. You can have somewhere between four to twenty people share the same phone call, and the discussion can be managed through an online interface. Videoconferencing options during the phone call are often available as well.
This type of online teleconferencing is generally accomplished through one of the following methods:
The first is to send the phone calls over the internet to special conference hubs that are operated by an independent business. These phone calls do not have to interface with local exchange providers and generally support a large number of codecs. The company making the phone calls does need to have a router or Session Border Controller in place so it can terminate the circuit when the conference call is completed and provide network management and support.
You can also directly interconnect the MPLS carrier and phone provider to a carrier cloud. Quality of Service is maintained throughout this process since there tends to be automatic overflow into the public switched telephone network if data issues should occur. This method also requires much less equipment and the conference calls can be protected by firewalls for extra security.
Each of these teleconferencing techniques are generally less expensive than their traditional counterparts. You don’t have to dial into an 800 number, and the people taking part in the conference call aren’t subject to long distance rates. The conference call is simply performed over the internet and relies on the available bandwidth in order to function smoothly.
VoIP phones also tend to have special teleconference features available for users. These can help to save time during the meeting and improve the general experience of the conference call. Some of the more common ones include:
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