VoIP’s Ability to Create Virtual Offices and Improve Productivity

By Catherine Hensley
Updated: January 30, 2011

Any successful business today utilizes modern telecommunications tools to improve connections with clients, partners, and personnel, be it just down the hall or across the globe. Whether by voice, video, or data, tele-connecting in the workplace is more prevalent than ever. VoIP (Voice over Internet Protocol Technology) provides its users with unique and flexible features to create virtual offices while also increasing productivity and maximizing communication abilities. VoIP technology provides the link for businesses with many locations to connect together and get the job done as efficiently as possible.

With a VoIP phone system, voice (or multimedia, fax, or voicemail) is transmitted over the Internet, with interaction and communication occurring through the World Wide Web. VoIP subscribers use broadband Internet service, and the act of calling and receiving calls is essentially similar to traditional landline telephone usage. Many VoIP service providers offer their subscribers flat, monthly rates that often include unlimited domestic calls and occasionally international calls to select countries. This common billing method is quite attractive to businesses with high-volume calling needs.

The development of VoIP technology has proven to be a significant boon for businesses, particularly those with multiple locations. With VoIP, a company’s different locations can be linked together, giving customers who call the impression of a single large office. A customer will call one main company number and then be directed to individual departments or personnel through voice prompts specifying extensions to dial. Features like call transferring to various locations and unified voicemail are often difficult or unavailable without VoIP.

Because of the efficiency of Internet technology, as well as the relatively low costs, VoIP has skyrocketed in popularity in business usage, expanding even to include mobile device connecting capabilities. This growth is one of the main reasons VoIP programs have been enabling telecommuting for employees. Also, with VoIP, multiple calls can be transmitted over one network connection, as can data communications. Such a bundling of activities generally reduces the costs of a company’s infrastructure. Additional features like PC calling and call management are other ways VoIP helps increase and improve productivity in a busy office setting. VoIP features can be added on at any time, so businesses have the option of upgrading their communication packages whenever they see a need.

Connection and clarity issues, though, do need to be taken into consideration when deciding on a VoIP system, because of the nature of the Internet. Problems such as network delays can never entirely be eliminated, but many service providers are developing and offering more standardized, efficient connectivity platforms to avoid such issues. Utilizing a VoIP system will put your business on the fast track to working virtually while also improving productivity, especially for companies with many different geographical locations. Make sure to choose the best features your business needs, and you’ll be paving the way to a successfully tele-connected future.
 

Featured Research
  • Mobile Communication Showdown

    It's no secret that businesses are becoming agiler and employees are spending more time away from their desks. The question isn't should we get rid of our landlines, but how quickly can we replace them?However, staying connected with your colleagues, clients, and customers is absolutely essential for cultivating long-term, lucrative relationships that will help your company achieve success. more

  • The Best Business Phone Systems in 2017

    71% of people say they are more creative of people when they are able to collaborate on teams. Collaboration is essential to business success and has never been more impactful than today. As the number of conversations outside of face-to-face meetings and travel increases, it is important for you to invest in a phone system that will allow your business to flourish. more

  • The Future of VoIP Security

    Looking to invest in a VoIP system? With the fantastic strides that have occurred in communication technology one thing to keep in mind is there has also been an increase in concerns surrounding security. As an example of this, in the third quarter of 2016 alone, there were over 18 million malware samples captured. more

  • Impressive VoIP Features for Business Growth

    Great communication is an important building block of business success. Let this sink in, through a simple internet connection, you can connect with people around the globe, from where you are at that moment. All of this is possible with a VoIP phone system, and if you don't have one you should be seriously be considering getting one. more

  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more