XO Communications has long been seen as a leader in the busiess VoIP market with its varied portfolio of VoIP services for businesses. XO IP Flex is the company’s VoIP services bundle which was first launched five years ago and now tops one million end users. It is now a widely used VoIP service for businesses of all sizes. XO Communications now claims to have a 22.2% market share in the VoIP services market.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more