Often, we don’t think about them this way, but our office phone systems are the lifeblood of our business operations. These systems allow us to interact with our customers, generate and complete sales transactions, communicate between employees, vendors and offices, and generally accomplish the day to day tasks that make our businesses function. Our business telephone systems are an integral part of how our businesses run.
Unfortunately, the telephone system in a business is often the one piece of technology that is overlooked when it comes to upgrading and keeping current. We hardly give a thought to keeping up with current trends in telephony, yet these advances have the ability to save our businesses money and boost our productivity significantly.
Every business is set up differently and functions in a unique way, so there isn’t a concrete answer to this question. Depending on how your current system fits into your operational plan, and on how rapidly your business is likely to change and evolve can be contributing factors in this decision.
The short answer for many businesses is that they need a new telephone system when it will:
Currently, there are telephony and communications solutions available to fit the needs of any size business by providing a wide range of possible services and features. The key in deciding how you might benefit from any of these options, and if they might help to make your business more functional, is to take an honest look at what you would like your communication system to accomplish and how your business is likely to use it.
Below are a few of the most common types of telephone/communications systems available for business use.
The drawback with these systems is that they are gradually being phased out in favor of the VoIP systems listed below. While you can still find and implement these PBX’s, it is becoming an increasingly smaller market with fewer options as far as service agreements and packages.
Among the benefits of VoIP systems is the fact that it is so widely available from any number of manufacturers and service providers. This enables you to make choices as to what system and set of features best fits your business’ needs.
Whatever your needs, there is a communication solution that will fit your business and help to make it function more efficiently. If you haven’t taken a look at what’s available in the market recently, you might be surprised to find that there are many options that are less expensive and more functional than you might imagine.
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more