Northbrook, IL (PRWEB) October 25, 2009 -- Converged Communications Systems, LLC, one of Chicago's premier voice and data communications providers, is extending its services to the Nortel Network, covering Nortel phone systems and their attended information technology infrastructure.
Converged Communications Systems brings extensive background in the data communications and systems integration decision space, with decades of experience in IT consolidation and services. They're expanding their focus to handle the underserved Nortel phone services market in the Midwest, and bringing their long standing traditions of excellent customer service and technical expertise to the table.
Trained in most of Nortel's products, and a licensed Avaya sales distributor, Converged Communications Systems, Converged Communications Systems stands ready to assist customers in integrating Nortel phone systems and communications products into their enterprise operations in the Northbrook area, and throughout the greater Chicago metropolitan area.
Support doesn't end when you leave Chicagoland; Converged Communications Systems provides nationwide Nortel support and maintenance, and the full range of Nortel professional services. They cover products ranging from Nortel Norstar through Nortel Business Communications Management (BCM) and the IT side of the house, with Nortel Communications Server and Nortel Meridian, plus a host of others.
As an Avaya sales and distribution center, Converged Communications Systems can leverage the expertise of Avaya's experience on enterprise management and enterprise assets, using the Nortel enterprise solutions technology base (Avaya purchased Nortel's enterprise operations division in mid 2009)., Avaya is well situated for global communications needs around the globe, having started out as an international data communications specialist.
Our Chicago based support headquarters gives us an advantage - the ability to support and handle dispatching services for east coast and west coast based customers. , dispatch and distribution center allows us to serve customers on the east coast and west coast. Our focus is on small business Nortel solutions, scaling up to Nortel's enterprise telephony solutions and we can integrate with the newest hardware and legacy Nortel installations with ease. If you're looking to upgrade or integrate, our reasonably priced and quite capable integration and programming services will see you through - or we can help you maintain the Nortel phone system you already have.
Converged Communications Systems sees adding the Nortel solution set to its repertoire as a simple, logical extension to what they already do. This organic approach to extending their business along the paths of their core competencies keeps them focused on meeting the needs of their customers. "Our customers were asking for this, so we got into the game with Avaya and Nortel", says Kevin Rubin, Converged Communication Systems' CEO. "Our primary goal is to meet the needs of our customers, and that means focusing on the IT and communications services they want. Any time a customer tells us of a service they'd like to have, they're telling us where we can grow our business if we're agile enough to add the skill sets needed to support it."
About Converged Communications Systems:
Converged Communication Systems, LLC, is a premier voice and data communication provider. Providing excellent support and maintenance services is our founding principle. Converged Communications Systems has a history rich in telecommunications and IT sales and services. The company is an Avaya sales distributor serving the Northbrook, Illinois, and surrounding areas, providing nationwide Nortel professional services and support.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...