On March 2, 2011, Digium revealed that it will add a new listing category for AsteriskExchange (its marketplace for unified communications and open source needs) specializing in custom applications for Switchvox, AsteriskExchange’s brand of voice over internet protocol (VoIP) business phone systems.
Additionally, the company has announced that all fees associated with Switchvox and Asterisk Exchange listings will be waived for a limited time to encourage usage of its new listing category, Switchvox Solutions.
Some of the new applications included in Switchvox Solutions are a call accounting software entitled Shadow CMS Enterprise, an auto-dialer/appointment reminder known as StarCONNECT, a call center system integration for Yellow Cab called Cabmate Integrations, and a CRM Integration known as Connect CRM.
“An important differentiator for Switchvox is our XML-based Extend API, which makes it easy for developers to integrate Switchvox with any web application, and that ultimately benefits the customer by giving them access to a broader range of customized features and add-ons,” said Leslie Conway, vice-president of Digium’s global marketing.
Users can expect to locate both commercial and free products for Switchvox and Asterisk on Asterisk Exchange. Common product selection includes call center solutions, video integrations, speech recognition and synthesis engines, as well as vertical application packages.
If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more
If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more
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