On March 2, 2011, Digium revealed that it will add a new listing category for AsteriskExchange (its marketplace for unified communications and open source needs) specializing in custom applications for Switchvox, AsteriskExchange’s brand of voice over internet protocol (VoIP) business phone systems.
Additionally, the company has announced that all fees associated with Switchvox and Asterisk Exchange listings will be waived for a limited time to encourage usage of its new listing category, Switchvox Solutions.
Some of the new applications included in Switchvox Solutions are a call accounting software entitled Shadow CMS Enterprise, an auto-dialer/appointment reminder known as StarCONNECT, a call center system integration for Yellow Cab called Cabmate Integrations, and a CRM Integration known as Connect CRM.
“An important differentiator for Switchvox is our XML-based Extend API, which makes it easy for developers to integrate Switchvox with any web application, and that ultimately benefits the customer by giving them access to a broader range of customized features and add-ons,” said Leslie Conway, vice-president of Digium’s global marketing.
Users can expect to locate both commercial and free products for Switchvox and Asterisk on Asterisk Exchange. Common product selection includes call center solutions, video integrations, speech recognition and synthesis engines, as well as vertical application packages.
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Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more
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