On March 2, 2011, Digium revealed that it will add a new listing category for AsteriskExchange (its marketplace for unified communications and open source needs) specializing in custom applications for Switchvox, AsteriskExchange’s brand of voice over internet protocol (VoIP) business phone systems.
Additionally, the company has announced that all fees associated with Switchvox and Asterisk Exchange listings will be waived for a limited time to encourage usage of its new listing category, Switchvox Solutions.
Some of the new applications included in Switchvox Solutions are a call accounting software entitled Shadow CMS Enterprise, an auto-dialer/appointment reminder known as StarCONNECT, a call center system integration for Yellow Cab called Cabmate Integrations, and a CRM Integration known as Connect CRM.
“An important differentiator for Switchvox is our XML-based Extend API, which makes it easy for developers to integrate Switchvox with any web application, and that ultimately benefits the customer by giving them access to a broader range of customized features and add-ons,” said Leslie Conway, vice-president of Digium’s global marketing.
Users can expect to locate both commercial and free products for Switchvox and Asterisk on Asterisk Exchange. Common product selection includes call center solutions, video integrations, speech recognition and synthesis engines, as well as vertical application packages.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
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