Empirix Solutions, a leading third party developer of service quality assurance solutions for IP communications, has had their Onesight monitoring solution certified and rated for use with two of Avaya’s major systems. What this means for businesses interested in purchasing this application is that the ease of deployment is greatly increased.
Third party applications can often cause issues with network infrastructure and complexity, and can require prohibitive implementation costs. The certification by Avaya’s Solution and Interoperability Test Lab guarantees customers a seamless and relatively simple implementation of the Onesight system into their existing Avaya network.
The main thrust of the Onesight solution is health monitoring of existing IP networks. It performs this by emulating customer and operator behaviors in order to monitor issues such as call quality and other performance issues. This enables companies to proactively monitor their networks and troubleshoot and address potential problems.
The certification can make an enormous difference for companies that are deciding between several applications. An application without this quality assurance testing and certification by Avaya personnel may or may not present compatibility issues upon installation into an existing network. Having this guarantee allows a company to purchase the Empirix solution with the peace of mind that it will function as advertised without disrupting network activity.
If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more
If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...