Find the Best VoIP for Office Use

By Sheila Shanker
Updated: August 16, 2011

Are you interested in getting a VoIP system for your business? You’re not alone. Many small and medium-sized firms are becoming aware of VoIP’s advantages and savings over the old telephone system. With Voice Over Internet Protocol (VoIP), you use your Internet connection to make phone calls and even conduct video conferencing. You can transfer your PBX system, if you have one, to a VoIP setup too.

The best VoIP for office use depends on individual needs. A system may be the best for one firm and yet, not be that great for another. The first step in finding the right system for you is to make a list of what you need, so that you don’t forget anything important. You could classify the list by items that you need now and those that you may need in the future, including any plans for moving from existing premises or acquiring a toll-free 800 phone number.

As you look for the best system for your office, keep an eye on both your current and future needs, so that what you purchase now can be used as an infrastructure for the next few years. For instance, if you plan on using video conferencing in the future, you want to purchase a system that can accommodate this need without much expense or fuss.

If you currently have a complex phone system, including an exchange service, you may consider a hosted VoIP situation, where a separate firm takes care of the system, including maintenance for a monthly fee. In case you have internal expertise in VoIP, you may decide to keep the system in-house, which is usually the best choice if you’re concerned about security – in a hosted environment, you are adding a third party to your communications setup, and that could become a problem.

Usually, a great VoIP system for business involves purchasing good, reliable equipment and employing a well-reputed, reliable provider. Try to purchase brand name equipment, such as Polycom, Avaya and Shoretel. You could check out what is available by visiting CDW website at www.cdw.com and other websites.

Take your time looking for the right system that fits your needs in terms of costs and functions. Don’t waste your money on items that you will not use; instead, focus on your specific needs and think long term, employing technology that can be built on and create a solid infrastructure. Try to learn as much as you can about VoIP, including drawbacks and issues with the system, so that you can make a good decision for your firm.


 

Featured Research
  • Is Your Phone System Stealing Profits?

    Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way. more

  • Phone System Technology Showdown

    VoIP and IP telephony are often misconstrued as being the same type of phone system, but the truth is they operate on different technology and deployment methods. This guide will explain the differences between VoIP and IP, go into the pros and cons of both VoIP and IP-PBX, and give insight into which type of phone system will benefit your business the most. more

  • Why Enterprises are Making the Switch to VoIP

    Your phone system is your most important business communication system. It allows you to connect with your employees, prospects, and clients. And wouldn't it be great if there was a solution that helped drive down costs while providing a competitive advantage? more

  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more