The hype around the technology of hosted VoIP is beginning to drive the market. The newest technology buzzword, 'cloud computing', has vendors and users focusing on the new technology, as opposed to using user needs instead to choose their features and services. The end result is that cloud/hosted phone system features are not matching up with consumer needs any longer and businesses are buying a mishmash of features to get the few they really need. Enter VirtualPBX's new approach to cloud VoIP products.
“The cloud has a lot of cachet in the marketplace,” said Greg Brashier, COO at VirtualPBX. “But, it’s cachet more for the industry than it is for the individual user. Our users want a business phone system they don’t have to pay a lot of money for, and has all the features they want.”
It is this disconnect of features with user needs that is driving VirtualPBX's somewhat unique approach of utilizing the cloud for voice communications in a blended system of analog phones, cell phones and more modern VoIP phones. “VirtualPBX is ‘agnostic’ about what kind of phone customers choose to use,” says Brashier. VirtualPBX is embracing a blended system of phones and allowing customers the choice to move to the cloud at their own pace, with features that suit their needs.
VirtualPBX's method offers their customers hosted business phone systems without a commitment to buy PBX hardware but can still connect analog phones, VoIP phones, and cellphones. Through a recent update VirtualPBX's system can even turn cellphones into virtual VoIP extensions.
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