How To Choose Between VoIP Providers

By Jerry Olsen
Updated: September 29, 2011

How To Choose Between VoIP Providers

VoIP, which stands for Voice over Internet Protocol, is a relatively new addition to the telecommunication industry. With the right hardware/software configuration, you can easily make a local or long distance call over your high-speed connection at little-to-no cost. As a VoIP customer, your biggest benefit is cost savings because you can make phone calls over the Internet. If you are accustomed to using traditional phone lines, you’ll be surprised how much money you can save.

Since VoIP service providers play such an important role when it comes to saving money, it’s important to do some research in order to find the best one. Since there are so many new providers available on the market, it pays to take your time to carefully choose the one you want. The following are some of the points to consider before choosing a VoIP provider.

Calling Charges

Currently, the market is buzzing with VoIP service providers. Companies like Vonage and Skype are constantly inventing new ways to save you money. For example, you can save up to 60 percent when you choose one of these providers.

Phone Numbers

Some providers allow you to carry your existing phone number to the new service, while others give you a new number. Whether you want a new phone number or use your existing one, it’s always a good idea to check with the provider before making the switch.

You should also verify whether or not your calling plan offers free emergency services.

Extra Features

Many VoIP providers offer value added features like call waiting, call routing, three-way calling, teleconferencing, videoconferencing etc.

These features are usually included in your monthly bill. However, some providers offer them for additional costs.

Long Distance Calls

If you wish to make long distance calls using VoIP, it’s always a good idea to compare long distance charges from several service providers. You should also look for plans that offer discounts for international calls as well.

Money Back

Many VoIP providers offer a money back guarantee or a free test period—ranging from two to four weeks. This gives you a chance to test out the plan before making any sort of commitment.

Whether you choose a VoIP provider for your business or personal needs, it’s always a good idea to do your research beforehand, and with so many providers available in the market, it pays to pick the best one.


 

Featured Research
  • Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more

  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • [Infographic] Top 11 VoIP Vendors

    A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more

  • The New 2017 Phone Systems Comparison Guide

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more

  • 8 Common Pain Points UC Eliminates

    Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more