Hybrid Phone Systems Key Players

By Stan Baldwin
Updated: February 14, 2011

Hybrid telephone systems offer a bridge between PSTN and VoIP. They can be configured in many ways to meet the needs of SMBs. A typical cost savings configuration includes VoIP for long-distance and PSTN for local calls. Between offices or geographically separated locations, a VPN connection across the Internet may be the best choice. Or a T-1 link across the PSTN could prove more cost effective, depending upon the situation. As suppliers of hybrid phone systems love to say, they give you the best of both worlds. Here are some key players for hybrid phone systems:

LG-Ericsson USA

LG-Ericsson USA, a joint venture between LG-Ericsson and Accton Technology, offers hybrid phone systems aimed at SMBs wishing to take a first step toward implementing a state-of-the-art VoIP solution. Hybrid systems offer many of the features available with pure VoIP systems while maintaining the analogue investment and minimizing capital costs. One attraction of these phone systems is the collection of features, such as call transfer, specific extensions for “departments”, music on hold and conferencing, which give the calling parties the impression of they are talking with a large and sophisticated organization.

NEC

NEC Univerge series of communication servers support a range of protocol and devices, starting with
PSTN TDM and IP, video, wired or wireless devices. NEC supports open standards for flexibility and positions their family of hybrid serves as an evolutionary path from a legacy system to a feature rich VoIP network.

TalkSwtch

CenterPoint Technologies has staked out a position as a low cost, feature rich alternative phone system for small businesses with their TalkSwtch products. Thanks to a long list of useful features, such as auto attendant, voice mail, call screening, distinctive rings and fax detection, even a one-man-show entrepreneur can enjoy the benefits of a powerful phone system and look like a major player to the outside world. It should be noted, it is not uncommon for a low priced product to come with minimal technical support. Probably best to buy from a reseller able to setup, configure and support your investment.

Panasonic

Panasonic has been providing phone handsets and systems for residential and small business customers for many years. Their hybrid telephone system offerings include proprietary telephones and compatibility with the POTS handsets. Voicemail is supported at either a telco voicemail box or with an optional message card in each handset. Reliability, ease of use, and reasonable cost have made Panasonic phone systems popular with small business. The flexibility of a hybrid system such as the Panasonic KX – TA 824 is attractive to organizations with multiple sites such as insurance or real estate offices.

Featured Research
  • Is Your Phone System Meeting the Needs of Your Workforce?

    When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more

  • Why are Companies Still Using PBX?

    For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more

  • Top 15 Reasons You Should Upgrade to VoIP

    While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more

  • [Infographic] 16 Mistakes to Avoid When Buying a Phone System

    Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more

  • What You Need to Know About VoIP Security

    No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level. more