InPhonex and Ringio announced on Tuesday that they will be partnering together to provide small businesses with greater access to PBX features that have only been available to larger companies in the past. The goal of this collaboration is to give their small business customers “a customers a single provider for their telephony, call center and PBX needs." This is yet another partnership that was announced at the ITEXPO in Los Angeles this week.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more