InPhonex has recently announced the availability of Televate to the general public, good news for businesses looking to connect with multiple parties through telecommunications services. Televate is a “cloud-based” telephony system that provides its users with the functionality of hosted PBX, IVR, and CRM. The cloud-based “core application” enables users to access the entire system (whether that’s multiple phone lines or extensions) at any time from any location. Such capability greatly benefits companies with more than one geographical location and is particularly useful for small and medium-sized businesses looking to expand both their physical and telecommunications presence.
Televate’s PBX/IVR/CRM combo will feature full usability through both desktop and mobile interfaces. Whether inside or outside of the office location, the system will work, enabling companies to expand their ability to connect with clients and partners anywhere around the world. Further sweetening the deal, Televate will be available to purchase for one low, monthly rate. Users will also not have to worry about contracts or set-up fees. Mobile device support will be conference-capable, adding unique flexibility to Televate’s features. An employee on the go, for example, can simply call in to a conference call with his or her mobile phone from anywhere around the globe with the Televate mobile connection. The full functionality and mobile capabilities of Televate set it apart in today’s crowded telecommunications market.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
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