InPhonex has recently announced the availability of Televate to the general public, good news for businesses looking to connect with multiple parties through telecommunications services. Televate is a “cloud-based” telephony system that provides its users with the functionality of hosted PBX, IVR, and CRM. The cloud-based “core application” enables users to access the entire system (whether that’s multiple phone lines or extensions) at any time from any location. Such capability greatly benefits companies with more than one geographical location and is particularly useful for small and medium-sized businesses looking to expand both their physical and telecommunications presence.
Televate’s PBX/IVR/CRM combo will feature full usability through both desktop and mobile interfaces. Whether inside or outside of the office location, the system will work, enabling companies to expand their ability to connect with clients and partners anywhere around the world. Further sweetening the deal, Televate will be available to purchase for one low, monthly rate. Users will also not have to worry about contracts or set-up fees. Mobile device support will be conference-capable, adding unique flexibility to Televate’s features. An employee on the go, for example, can simply call in to a conference call with his or her mobile phone from anywhere around the globe with the Televate mobile connection. The full functionality and mobile capabilities of Televate set it apart in today’s crowded telecommunications market.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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