Investment Protection for VoIP?

New Demands SMBs are Asking for From Their Providers

By Jelani Harper
Updated: September 28, 2011

VoIP telephony and service has rendered many concerns of previously existing telephone systems, such as closed standards, costly system overhauls, and incompatibility with existing technology, virtually obsolete.

“These are highly valid considerations, and quite frankly, they’re the result of two things—the opaque business practices prevalent in the bad old days of monolithic telcos, and the non-standard technology of the powerful ‘legacy’ tech vendors of yesteryear,” said Rob Lith, director of Connection Telecom.

VoIP provides a number of solutions to these issues by guaranteeing users investment protection, which is largely attributed to the fact that VoIP technology is based on Internet Protocol (IP) and Session Initiation Protocol (SIP) standards, which are the primary means of unified communications.

VoIP service is open-ended and can operate with a variety of products, services, and vendors, without costly upgrades. Such systems enable users to add to their components with products developed by new technology and allow them to replace end-of-life hardware (including routers and access gateways) individually, without a full replacement of the entire system.

Additionally, VoIP service is able to interface with other network components, and offers a degree of flexibility—in which it can be used with any phone (analog or VoIP) with any server compatible with SIP—that was previously unavailable.
 

Featured Research
  • [Infographic] 15 Questions to Ask When Selecting a VoIP Provider

    Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more

  • 2017 Business VoIP Buyer's Guide

    In 2017, more business will transition to a VoIP phone system. If you are among them—or if you’ll be upgrading an existing VoIP system—you need to learn about the latest technologies and market trends. more

  • 2017 Business VoIP Trends

    VoIP and UC (Unified Communications) technology is advancing all of the time. In order to reap the many business benefits of VoIP, you need to learn about industry trends, including text messaging, WebRTC, Unified Communications as a Service, and more. more

  • The New 2016 IP Phone System Comparison Guide

    Choosing VoIP over traditional solutions makes sense for your business and your budget. But choosing the best VoIP solution isn't always easy. Our guide is an essential road map in your search for the best VoIP solution for your business. more

  • How to Select a Phone System in 10 Steps

    The success of your company depends on many constantly changing factors that drive you to innovate, create, and evolve to remain competitive and profitable in your industry. more