VoIP telephony and service has rendered many concerns of previously existing telephone systems, such as closed standards, costly system overhauls, and incompatibility with existing technology, virtually obsolete.
“These are highly valid considerations, and quite frankly, they’re the result of two things—the opaque business practices prevalent in the bad old days of monolithic telcos, and the non-standard technology of the powerful ‘legacy’ tech vendors of yesteryear,” said Rob Lith, director of Connection Telecom.
VoIP provides a number of solutions to these issues by guaranteeing users investment protection, which is largely attributed to the fact that VoIP technology is based on Internet Protocol (IP) and Session Initiation Protocol (SIP) standards, which are the primary means of unified communications.
VoIP service is open-ended and can operate with a variety of products, services, and vendors, without costly upgrades. Such systems enable users to add to their components with products developed by new technology and allow them to replace end-of-life hardware (including routers and access gateways) individually, without a full replacement of the entire system.
Additionally, VoIP service is able to interface with other network components, and offers a degree of flexibility—in which it can be used with any phone (analog or VoIP) with any server compatible with SIP—that was previously unavailable.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more