Mitel Simplifies Management for Unified Communications

MCD 5.0 Includes a Host of New Features

By Neil Zawacki
Updated: November 30, 2011

Mitel Simplifies Management for Unified Communications

Mitel(R), an Ottawa-based developer of unified communications and collaboration software, recently announced the worldwide availability of Mitel Communications Director (MCD) 5.0 software for medium- to large-sized enterprises.

MCD serves as the foundation of the Mitel Freedom Architecture and with the Mitel Applications Suites (MAS). It also uses a single software stream and supports a variety of different deployment models, including distributed, centralized, private cloud, public cloud, and hybrid.

MCD 5.0 offers a wide variety of new features, such as full support for large-scale hospital properties and a centralized deployment model. It also provides simplified ongoing administration and the ability to be scaled in such a manner that a single instance supports up to 2,500 users. In addition, it provides the option to deploy the software on an industry-standard server that makes use of fully redundant processors, power supplies and fans.

Ron Wellard, the executive vice president and general manager of Mitel Communications Solutions, released a short public statement about the new offering. He stated, “Through numerous conversations with our channel partners and customers, we created MCD 5.0 to deliver a host of significant design changes to more effectively address the needs of our large customer base. This new solution improves our management capabilities for both on-site administrators and channel partners, which ultimately reduces the TCO to the customer.”

Featured Research
  • Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more

  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • [Infographic] Top 11 VoIP Vendors

    A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more

  • The New 2017 Phone Systems Comparison Guide

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more

  • 8 Common Pain Points UC Eliminates

    Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more

Related Articles