New Cloud-Based Service From Mitel is the Next Step in the Evolution of UCaaS

Updated: May 17, 2012

New Cloud-Based Service From Mitel is the Next Step in the Evolution of UCaaS

Mitel (Nasdaq:MITL), a leading provider of Unified Communications and Collaboration (UCC) software solutions, introduced AnyWare Infrastructure-as-a-Service (IaaS), a new approach for deploying Unified Communications-as-a-Service (UCaaS). AnyWare IaaS extends Mitel's Freedom Architecture to give IT organizations the option to host Mitel's virtualized UCC software in a virtual private datacenter provided by Mitel NetSolutions, the company's service provider division.

"UCC is mission-critical for us, but we also don't want to use our limited data center resources on it if we don't have to," said Jamie Vandermeuse, director of Operations at M2 Logistics Inc. "We evaluated other cloud-based UCC services, but they don't have the rich feature set and flexibility we required. What we really needed was a way to connect our offices and customers in a unique and meaningful way without losing the options and features that a premise-based model would offer. The Mitel AnyWare IaaS cloud based-service offers us all this and more."

AnyWare IaaS is targeted at IT organizations looking to implement virtualized voice, unified communications and collaboration, but without the capital necessary to deploy these virtual applications in their datacenter. AnyWare IaaS gives IT organizations the option of deploying a private or hybrid cloud model that aims to streamline operations and reduce overall infrastructure costs. This increased flexibility enables IT departments to offload in-house resources and focus on the strategic initiatives critical to their core business, while still delivering world-class collaboration and communication resources to their entire organization.

"Until now, companies interested in deploying real-time communication technologies like voice or video had to invest in new infrastructure to support the Quality of Service required for enterprise collaboration," said Jon Brinton, president of Mitel NetSolutions. "Mitel AnyWare IaaS provides a sophisticated, SAS70-certified virtual Private Data Center with the resources to support the deployment of Mitel's comprehensive UC applications, including truly virtualized voice — the same functionality and integration as if IT purchased and deployed these applications in their own data center — but via a cloud delivery model."

AnyWare IaaS is VMware ReadyÔ and can integrate with an enterprise's existing virtualized infrastructure. It is optimized for Mitel's purpose-built UCC applications and facilitates centralized UCaaS deployments which can reduce the lifecycle support costs associated with maintaining Enterprise communications infrastructure. AnyWare IaaS will be demonstrated, along with Mitel's other virtualized voice solutions both for datacenters and Virtual Desktop Infrastructure (VDI) deployments, at Mitel's booth #2142 at this year's Interop 2012 conference and tradeshow taking place in Las Vegas.

"VMware's partnership with Mitel continues to be an innovative one that can enhance the agility and flexibility of IT organizations by providing them with solutions to help accelerate their journey to the cloud," said Parag Patel, vice president, Global Strategic Alliances, VMware. "AnyWare IaaS can allow IT departments to focus on the strategic initiatives critical to their core business, while reducing infrastructure costs."

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