New Switchvox Upgrade From Digium

Updated: January 07, 2011

Digium Switchvox has announced an update to its Switchvox SMB PBX system. The new version, 4.5, includes a host of upgrades as well as special phone feature packs for both Polycom and snom phones. Current Switchvox SMB users are allowed to upgrade for free, but the program contains more than enough new features to attract first-time customers. The purchase of SMB 4.5 is accompanied by a mandatory “Phone Feature Packs” license.

For administrators, Switchvox SMB 4.5 offers the ability to register up to two extensions to a single phone and the ability to register extensions to two different servers, improving survivability in the case of server failure. Enhanced VoIP security, the option to change the digit map timeout, and the option to define a custom NTP server are also offered.

Regular consumers can purchase the phone feature packs separately to use distinctive ringtones, hands-free controls, click to call, missed call notification, and customized line labels, but the real excitement for VoIP users lies in the core product’s new features. These features include graphic user profiles with emails and addresses for all calls received on the phone, a searchable contacts directory, the capability to record calls made on a mobile phone, custom phonebooks, the capability to visually retrieve parked calls, and Visual Voicemail, which allows users to manage, save, and delete voicemail graphically.