Digium Switchvox has announced an update to its Switchvox SMB PBX system. The new version, 4.5, includes a host of upgrades as well as special phone feature packs for both Polycom and snom phones. Current Switchvox SMB users are allowed to upgrade for free, but the program contains more than enough new features to attract first-time customers. The purchase of SMB 4.5 is accompanied by a mandatory “Phone Feature Packs” license.
For administrators, Switchvox SMB 4.5 offers the ability to register up to two extensions to a single phone and the ability to register extensions to two different servers, improving survivability in the case of server failure. Enhanced VoIP security, the option to change the digit map timeout, and the option to define a custom NTP server are also offered.
Regular consumers can purchase the phone feature packs separately to use distinctive ringtones, hands-free controls, click to call, missed call notification, and customized line labels, but the real excitement for VoIP users lies in the core product’s new features. These features include graphic user profiles with emails and addresses for all calls received on the phone, a searchable contacts directory, the capability to record calls made on a mobile phone, custom phonebooks, the capability to visually retrieve parked calls, and Visual Voicemail, which allows users to manage, save, and delete voicemail graphically.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
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