Nuance and SaskTel Extend Voicemail to Text Relationship

Updated: January 05, 2011

BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has signed a new multi-year agreement to continue delivering Nuance’s Voicemail to Text service to SaskTel’s wireless and wireline subscribers. Recognized as an innovative telecom services provider, SaskTel was one of the first telecom companies in the world to deliver ‘Voice Mail to Text’ service in 2007.

“We are excited about our relationship with a company as innovative as SaskTel. The partnership continues to develop new mobile voice-to-text services that deliver simple, fast and flexible communications options that fit into SaskTel customers’ lives”

With Nuance’s Voicemail to Text service, SaskTel subscribers have widely embraced the convenience of having their English and French Canadian language voicemails converted to text, and delivered to their email in-box or as a text message to their mobile phone. SaskTel subscribers receive one-click reply functionality via text message, email or return call, and an easy-to-view visual record of voicemails received. Users also benefit from a convenient voice message archive that can be referenced, forwarded or replied to whenever they want.

“At SaskTel we take pride in our commitment to the continuous innovation of service offerings for the benefit of our customers. In 2010 alone we have invested more than $239 million in improving our network,” said Ron Styles, president and CEO, SaskTel. “It is imperative that we continue to work with proven technology partners like Nuance to maintain our competitive advantage and serve as a global leader in delivering ‘what’s next’ services.”

“We are excited about our relationship with a company as innovative as SaskTel. The partnership continues to develop new mobile voice-to-text services that deliver simple, fast and flexible communications options that fit into SaskTel customers’ lives,” said John Pollard, vice president, Voice to Text Services, Nuance. “It is remarkable to think how expansive the voicemail-to-text industry has become since SaskTel launched the first voicemail-to-text offering in North America in 2007, as even more carriers around the world recognize the inherent customer benefits and revenue generating opportunities that Nuance’s highly-accurate, scalable and reliable Voicemail to Text service provides.”

Availability

SaskTel customers can immediately start taking advantage of SaskTel Voice Mail to Text for a monthly subscription rate of CAN $5. For more information on how to subscribe to Voice Mail to Text, SaskTel customers can visit www.sasktel.com.

Designed to address today’s dynamic communications requirements, Nuance’s Voice to Text platform is optimized for carriers and delivers innovative messaging capabilities. Nuance’s platform leverages a deep research and technology base, including Dragon NaturallySpeaking®, the world’s leading speech recognition engine. The platform is in operation on five continents with the world’s largest and most advanced mobile operators. For more information on Nuance’s Voicemail to Text visit http://www.nuance.com/vm2text/.

About SaskTel

Saskatchewan Telecommunications Holding Corporation (SaskTel) is the leading full service communications provider in Saskatchewan, with $1.15 billion in annual revenue and more than 1.4 million customer connections including more than 550,000 wireless accesses, 543,000 wireline network accesses, 225,000 Internet accesses and 77,000 Max™ (TV) subscribers. SaskTel offers a wide range of communications products and services including competitive voice, data, Internet, entertainment, national security, messaging, cellular, wireless data and directory services. In addition, SaskTel International offers software solutions and project consulting in countries around the world. In 2009, SaskTel contributed more than $651 million to the Saskatchewan economy through dollars spent with Saskatchewan-based suppliers and sponsorships to non-profit organizations. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 4,800 employees. Visit SaskTel at www.sasktel.com.

About Nuance Mobile

Nuance Mobile builds innovative, intelligent and intuitive touch and speech interfaces to simplify and enhance the way people interact with mobile devices, applications, and services. Nuance Mobile solutions make mobile devices and in-car systems easier to use, automate customer self-service, and optimize the access and discovery of even the most advanced mobile applications and content — regardless of technical know-how, location, environment, or physical and literacy capabilities.

About Nuance Communications, Inc.

Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit: nuance.com.

Nuance, Dragon NaturallySpeaking, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release, relating to future plans or future events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward looking statements, including fluctuations in demand for the Nuance products, the relationship with the partner and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.