PBX (private branch exchange) systems have been the choice of medium to large companies throughout America. PBX is reliable, scalable offers all the features to run a robust business class phone system for any business. While traditional PBX systems are very expensive and may require an IT staff to maintain them, the advances in IP based PBX systems has put all the power of this robust telephone technology within access of smaller companies.
PBX is a business telephone exchange for a specific business or office, rather than a system operated by an external carrier or telephone company. PBXs connect internal telephones of businesses, while also connecting the business to the Public Switched Telephone Network, or PSTN. They handle the processing of all calls within the PBX’s system, and they have all the telecommunications features that companies need to conduct day-to-day business built into the system itself, so that you won’t need to purchase them from the telephone company.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more