A new product by 8x8 Inc., known as 8x8 connect, allows Facebook users to add a new “call me” button to their pages, letting other users call them without revealing their phone numbers. The application is particularly useful because it combines Facebook’s limited accessibility with VoIP calling capabilities, giving users the ability to make their numbers available to select, controlled groups in one simple step. According to 8x8 president Dan Weirich, “8x8 developed this technology for use within the 8x8 Virtual Office hosted PBX service and it was a very simple process to migrate it to Facebook”.
The process for using the app is simple: people trying to make a call merely enter the phone number they wish to place a call from and call that number. The application then automatically rings the target recipient from a preset second number. Om Malik, writes at GigaOm that “I think this app could be especially helpful for small business owners and consultants, who could use it as a way to generate interest in the products/services they’re selling”. The application also adds another crucial layer of security to personal internet-initiated interactions, as it allows users to make calls without revealing personal contact information.
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The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
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