A new product by 8x8 Inc., known as 8x8 connect, allows Facebook users to add a new “call me” button to their pages, letting other users call them without revealing their phone numbers. The application is particularly useful because it combines Facebook’s limited accessibility with VoIP calling capabilities, giving users the ability to make their numbers available to select, controlled groups in one simple step. According to 8x8 president Dan Weirich, “8x8 developed this technology for use within the 8x8 Virtual Office hosted PBX service and it was a very simple process to migrate it to Facebook”.
The process for using the app is simple: people trying to make a call merely enter the phone number they wish to place a call from and call that number. The application then automatically rings the target recipient from a preset second number. Om Malik, writes at GigaOm that “I think this app could be especially helpful for small business owners and consultants, who could use it as a way to generate interest in the products/services they’re selling”. The application also adds another crucial layer of security to personal internet-initiated interactions, as it allows users to make calls without revealing personal contact information.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more
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