Nortel CVAS Boosts Enterprise Productivity

With Carrier-Grade Hosted IP Communications Solution

Updated: January 07, 2011

March 23, 2010: 09:00 AM ETTo empower enterprises to enjoy the benefits of advanced IP communications, Nortel(1) (OTCBB: NRTLQ) Carrier VoIP and Application Solutions (CVAS) is unveiling its latest Carrier-Hosted IP Communications solution this week at the VoiceCon tradeshow (booth 631) in Orlando. Nortel CVAS' solution equips enterprises to migrate their communications networks to IP and enjoy a variety of services that boost employee productivity and improve the way people communicate and conduct business. According to Nortel CVAS estimates, Hosted IP Communications can be deployed at 30 percent lower cost of ownership (TCO) compared with an IP PBX solution and can increase enterprise productivity valued at US$500 per employee, per year.

"Hosted IP telephony platforms have come a long way over the past 10 years and can provide flexibility, risk avoidance and economic scalability for enterprises looking to implement advanced IP communications capabilities," said, Elka Popova, North American Program Director, Frost & Sullivan. "According to our research, hosted IP telecommunications deployments have been embraced most by enterprises with a variety of geographically dispersed locations such as government, education and retail organizations."Nortel CVAS' Hosted IP Communications solution equips enterprises with advanced IP communications- including mobility, unified communications (UC), hosted call centers and audio/video conferencing. Powered by Nortel CVAS' industry-leading CS 2000 softswitch and Adaptive Application Server SIP software engine, the solution delivers these advanced IP capabilities while simultaneously supporting legacy Centrex and TDM equipment. This enables an enterprise to maximize the value of their existing phone investments and migrate their networks in a phased approach. In addition, as a carrier-hosted solution, it is ideal for large enterprises in the government, financial services and education sectors that may not have the resources to deploy and manage premise-based communications equipment."Nortel CVAS' Hosted IP Communications solution equips enterprises to tackle the challenges of having to manage several disparate applications and communication systems used across multiple departments," said Samih Elhage, president, CVAS, Nortel. "Our solution scales from thousands to millions of lines and offers powerful carrier-grade reliability and geographic survivability, which are essential in today's fast paced business environment where effective communication and collaboration tools have a direct impact on the bottom line. Nortel CVAS has deployed Hosted IP communications with marquee large enterprise and government customers across the globe."Nortel CVAS' Hosted IP Communications solution is deployed in a number of enterprises, including a carrier-hosted deployment with BT in the UK, in support of 1,000 locations, 3 million calls per day and 20,000 call center agents.Nortel's Hosted IP solution delivers significant benefits to businesses and carriers alike.Enterprise Benefits:-- Scale to hundreds of thousands of users, supporting millions of calls per day.

  • Carrier-grade reliability, geographic survivability and business continuity in case of major disasters.
  • Migration of the enterprise's legacy technologies to IP with support for mixed TDM and IP users.
  • Support of Unified Communications across both IP and TDM phone users.
  • Lower OpEx with limited need for on site IT personnel and ongoing maintenance.
  • Greater flexibility to deploy advanced IP services across the entire network.
  • Interworking between Hosted IP lines and IP PBX sites.Service Provider Benefits:-- Greater market potential to offer advanced applications to new and existing enterprise subscribers.
  • Hosted IP Communications fit the "all IP business service over the cloud" market approach.
  • IP Migration strategy for enterprise customers with Centrex/TDM services moving to Hosted IP Communications.

Nortel CVAS is a leader in IP Telephony, as recently reported by TMCnet in awarding Nortel CVAS 2009 IP Telephony magazine's product of the year. Nortel CVAS experts will be on hand at VoiceCon to showcase this new solution and to discuss the value and economics of carrier-hosted IP communications. Press interested in meeting with Nortel CVAS executives at the show should email Jamie Moody at moodyjam@nortel.com. Analysts should email Mysore Prakash at mnp@nortel.com.About Nortel CVASNortel CVAS is the recognized leader in the Carrier VoIP space, having shipped more than 121 million Carrier VoIP and Multimedia ports, including over 10 million SIP lines to leading wireline and wireless carriers globally. Nortel has consistently been ranked as the #1 Global Carrier VoIP and Softswitch leader since 2002. Nortel CVAS has customer deployments in all continents with leading carriers and provides VoIP solutions to 80 percent of IDC's worldwide listing of top 20 carriers (by revenue).

For more information on Nortel CVAS see www.nortel.com/ippoweredlife. For the latest Nortel news, visit www.nortel.com/news.Certain statements in this press release may contain words such as "could", "expects", "may", "should", "will", "anticipates", "believes", "intends", "estimates", "targets", "plans", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities laws. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Nortel's assumptions, although considered reasonable by Nortel at the date of this press release, may prove to be inaccurate and consequently Nortel's actual results could differ materially from the expectations set out herein.(1)Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.

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