World Telecom Group Partners With Fonality to Offer Business Phone Solutions

Updated: January 06, 2011

World Telecom Group Partners With Fonality to Offer Business Phone Solutions

MALIBU, CA - World Telecom Group (WTG), the largest and most diverse national telecom Master Agent, announced today a strategic partnership with Fonality to offer hosted and Hybrid-Hosted™ business phone system solutions through its agent partner community. WTG agents will have access to a wealth of resources from Fonality, from sales and marketing materials to technical education and certifications.

"World Telecom Group is committed to delivering their customers advanced network services," said Chris Vuillaume, SVP of Sales at Fonality. "We're delighted to have the experts at WTG as our partners and look forward to helping them bring affordable business phone systems to their customers."

Fonality's fully-hosted PBX solution, UNBOUND, offers small to medium sized businesses an advanced phone system and phone service without a costly upfront investment. UNBOUND is scalable for companies as they grow, does not require a contract, and includes a user-friendly web interface as well as 24/7 technical support and system monitoring. With UNBOUND, customers gain unlimited local and long distance calling to virtually any telephone number in the United States, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom, as well as discounted calling to other locations worldwide. UNBOUND customers also receive free extension-to-extension calling as well as calling to and from any other UNBOUND customer.

PBXtra, Fonality's Hybrid-Hosted IP-PBX, adds a premise-based server to provide rock-solid PSTN connectivity, in addition to advanced features such as call queues, Auto-Attendant, conference bridges, FindMe®, and complete data privacy for an affordable small business price. Fonality's Hybrid-Hosted architecture provides telecommuter and branch office support, system monitoring, automated configuration backups, and simplified management. Finally, when coupled with HUD, Fonality's award-winning application that enables real-time call control at the desktop, businesses also take advantage of Unified Communications capabilities such as instant messaging, presence and employee status, click-to-call, CRM integration, and contact center queue management.

"WTG is extremely excited to work with Fonality to provide excellent equipment and hosted VoIP services to our 1000+ agents. This helps complete our vast portfolio with one of the best product sets in the telecom industry," stated Vince Bradley, President / CEO World Telecom Group.

Products and Technology

Fonality's phone system allows companies with up to 500 employees per location to scale from a single-site business with basic telephony needs to a multinational corporation with distributed call centers. In addition to traditional PSTN dialing and PBX features, Fonality also includes conference calling, unified messaging with voicemail and email, employee presence management, an embedded corporate chat server, advanced call center features, and the ability to integrate with Microsoft Outlook, Google, and Salesforce.com.

About Fonality

Fonality, the number one commercial grade vendor of open-source IP phone systems, uses its Hybrid Hosted™ approach and Anywhere Management™ architecture to create the reliability and quality of a premise-based system with the convenience and cost benefits of a hosted system. Fonality also offers a fully hosted business phone system. Founded in 2004 and headquartered in Culver City, Calif., the company has over 44,000 systems deployed worldwide. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. More information can be found at www.fonality.com.

About WTG

World Telecom Group (WTG) is a premier Master Agent providing exceptional service to agent partners since 1996. WTG has one of the most diverse portfolios in the industry, including local, long-distance, data, internet and associated equipment. It also includes the following specialty Divisions with dedicated extra support: LEC, Wireless, Wholesale and Cost Containment (TEM, Logistics and all other Cost Containment). WTG Agents have the ability to sell and consistently expand their business without commitments or quotas. WTG is 100% partner driven and pays top commissions in the industry. WTG exceeds expectations with a dynamic approach to partner support and its commitment to success.

Featured Research
  • Mobile Communication Showdown

    It's no secret that businesses are becoming agiler and employees are spending more time away from their desks. The question isn't should we get rid of our landlines, but how quickly can we replace them?However, staying connected with your colleagues, clients, and customers is absolutely essential for cultivating long-term, lucrative relationships that will help your company achieve success. more

  • The Best Business Phone Systems in 2017

    71% of people say they are more creative of people when they are able to collaborate on teams. Collaboration is essential to business success and has never been more impactful than today. As the number of conversations outside of face-to-face meetings and travel increases, it is important for you to invest in a phone system that will allow your business to flourish. more

  • The Future of VoIP Security

    Looking to invest in a VoIP system? With the fantastic strides that have occurred in communication technology one thing to keep in mind is there has also been an increase in concerns surrounding security. As an example of this, in the third quarter of 2016 alone, there were over 18 million malware samples captured. more

  • Impressive VoIP Features for Business Growth

    Great communication is an important building block of business success. Let this sink in, through a simple internet connection, you can connect with people around the globe, from where you are at that moment. All of this is possible with a VoIP phone system, and if you don't have one you should be seriously be considering getting one. more

  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more

Related Articles