Open Source PBX Introduction

By Lori Shepherd
Updated: March 28, 2011

Much has happened in the world of the traditional PBX system, gone are the days of basic telecommunication offerings such as incoming and outgoing calls, voice mail, queuing, call parking, and in is the era of Open Source PBX. For business telecommunications systems, Open Source provides a PBX model that provides users with free access to highly flexible and scalable telecommunication solution made possible. Open Source refers to the availability of a set of principles and practices on how to write software, the most important of which is that the source code is openly available. As a result, businesses can access Open Source PBX system which accesses Voice over Internet Protocol (VOIP) technology to produce IP-PBX, giving users powerful features in environments requiring unified communications. The features available with Open Source PBX include multiparty calling, call monitoring and recording, instant messaging, personal calling rules, mobile phone integration and many others.

Defining Open Source PBX

Open Source PBX is ideal for companies with an application developer who can customize and or build the ideal PBX solution. It is also perfect for small to mid-size businesses looking for affordability without relinquishing unified communication features are well suited for Open Source PBX. Unlike traditional PBX technology which replaced operator-assisted calls by using analog technology to support a limited number of telephone lines, Open Source PBX boost business owners’ ability to operate their telecommunications affordably and flexibly. For application developers to build a new solution

How to locate Open Source PBX

Accessing Open Source PBX is possible through companies such as Asterisk which offer scalable solutions based on business need. Also highly technical business environments where there ample knowledge of Linux, telephony, script programming, and networking and are well suited to access the free downloads. While businesses without such knowledge would be best served selecting an out-of-the-box solution such as one offering pre-installed servers may be the best option.

What to Consider

Whatever the considerations, business leaders will want to think about what their needs are, especially w here flexibility, ease of use, PBX features, cost, and time are concerned. With Open Source PBX, there doesn’t appear to be much if cannot do for business telecommunications.

Featured Research
  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more

  • The IT Manager's Survival Guide

    As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested? more

  • The Top 10 Reasons Companies Continue to Fax in 2017

    Even though many won't admit it in public, many industries still rely heavily on sending faxes in one way or another. And believe it or not, fax usage is, in fact, going up and not down. Don't believe us? In a recent study, 82% of respondents stated that fax usage increased over the past year while only 19% stated that their fax usage went down. more

  • Top 11 VoIP Myths Busted

    VoIP is one of the fastest growing business communication technologies, with many saying that it will grow at a rate of 10% year over year for the foreseeable future. As with any new technology, there are many myths floating about that claim to answer the questions that surround how the new service works. more