Much has happened in the world of the traditional PBX system, gone are the days of basic telecommunication offerings such as incoming and outgoing calls, voice mail, queuing, call parking, and in is the era of Open Source PBX. For business telecommunications systems, Open Source provides a PBX model that provides users with free access to highly flexible and scalable telecommunication solution made possible. Open Source refers to the availability of a set of principles and practices on how to write software, the most important of which is that the source code is openly available. As a result, businesses can access Open Source PBX system which accesses Voice over Internet Protocol (VOIP) technology to produce IP-PBX, giving users powerful features in environments requiring unified communications. The features available with Open Source PBX include multiparty calling, call monitoring and recording, instant messaging, personal calling rules, mobile phone integration and many others.
Open Source PBX is ideal for companies with an application developer who can customize and or build the ideal PBX solution. It is also perfect for small to mid-size businesses looking for affordability without relinquishing unified communication features are well suited for Open Source PBX. Unlike traditional PBX technology which replaced operator-assisted calls by using analog technology to support a limited number of telephone lines, Open Source PBX boost business owners’ ability to operate their telecommunications affordably and flexibly. For application developers to build a new solution
Accessing Open Source PBX is possible through companies such as Asterisk which offer scalable solutions based on business need. Also highly technical business environments where there ample knowledge of Linux, telephony, script programming, and networking and are well suited to access the free downloads. While businesses without such knowledge would be best served selecting an out-of-the-box solution such as one offering pre-installed servers may be the best option.
Whatever the considerations, business leaders will want to think about what their needs are, especially w here flexibility, ease of use, PBX features, cost, and time are concerned. With Open Source PBX, there doesn’t appear to be much if cannot do for business telecommunications.
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