PBX 101
Most businesses and business owners have had experience purchasing and using a tradition PBX Phone system. The system is much less complicated than the newer VoIP phone systems, but PBX systems are still highly technical machines that require specialized training to install and maintain. This section, PBX 101, will cover some of the basic PBX concepts and give a high level overview of how PBX works and in what business situations it is still the best system to choose.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
