PBX FAQ

Updated: March 28, 2011

Have a question about buying a PBX System? Our experts are always looking for new questions to help you decipher the complex and changing landscape of pbx systems for business. The editors of Compare Business Products have answered the most commonly asked questions about PBX technology. Because the industry is still evloving and new products are released every month, be sure to return to get the most up to date research on PBX. If you have any questions you'd like answered email the editor.

Q1. Is PBX more expensive than Business VoIP?

Depending on how many phone lines you need, PBX can be cheaper to own than Business VoIP if you are looking for more than 100 phone lines. Note that PBX systems may require IT staff to manage.

Q2. What is PBX?

PBX (private branch exchange) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs are also referred to as:

  • PABX - private automatic branch exchange
  • EPABX - electronic private automatic branch exchange
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