PingTone and BroadSoft, Inc., a worldwide leader of VoIP applications to the telecommunications industry, today announced the addition of the BroadSoft® BroadWorks® VoIP application platform to PingTone's network architecture. In an ongoing effort to maintain the broadest collection of features and services to its operations, PingTone will leverage BroadWorks to introduce new multimedia services, including innovative wireless mobility solutions and further enhancements to its video calling capabilities to business customers.
PingTone has been a leader in providing business class hosted VoIP services with particular emphasis on being the industry leader in reliability, customer service and superior voice quality since it was founded in 1999. The addition of the BroadWorks platform will enable PingTone to continue the rapid growth of its customer base and network while maintaining the focus on these areas of critical importance to businesses.
BroadWorks will work side-by-side and in conjunction with the existing PingTone M6 platform, also provided by BroadSoft. PingTone will continue to operate the M6 platform, including support for all Cisco SCCP (Skinny) customers. The network changes are enhancements and will help round out a product portfolio that is targeted to business customers demanding the benefits derived from a VoIP platform without sacrificing the reliability of their previous phone systems. This expansion maintains PingTone’s carrier-grade interoperability and redundancy, while enhancing the back-office capabilities and network scalability.
"By deploying BroadWorks, PingTone will be able to continue bringing our customers the expanded features and capabilities they require to achieve their business objectives,” PingTone Vice President of Sales and Marketing John Adams said. "The BroadWorks platform adds value and flexibility to both our current and future business customers to provide an outsourced alternative to allow them to keep pace with the rapid technology advancements around VoIP."
"BroadSoft is pleased that PingTone is deploying BroadWorks, underscoring the platform's ability to bring additional scalability and enhanced features to the PingTone network," said BroadSoft President and CEO, Michael Tessler. "BroadWorks enables PingTone to expand their communication solutions by offering enhanced mobility and multimedia services to their growing list of business customers."
New pricing will come out for the products and services on the BroadWorks platform in the near future. The new platform is targeted to be live and in production in August 2010.
Glen Gaillard, Vice President of Engineering for PingTone - "PingTone Communications will further our VoIP offering by integrating voice services with cloud-based applications to enhance customer mobility. PingTone Communication’s dependable network performance and system reliability already maintains leadership throughout the VoIP industry.”
“PingTone completed an exhaustive evaluation of vendors’ solutions and selected BroadSoft’s technology because of its reputation for innovative and carrier grade hosted voice solutions. We also don’t have to worry about scalability because BroadSoft can support a variety of VoIP services as we continue to rapidly expand our customer base."
PingTone provides Hosted (outsourced) Cisco IP phone systems to corporate, government and military customers in the United States and internationally. Organizations capture all the new operational advantages of Cisco VoIP technology without the complexity of managing these systems internally. Together with PingTone's global PSTN management, hosted VoIP service includes unified messaging, branch office 4-digit dialing and advanced call routing functions. Founded in 1999, the company is headquartered in Northern Virginia. For more information about PingTone Communications and this release, contact John Adams, VP of Sales & Marketing, 703-621-6300.
BroadSoft provides software that enables fixed-line, mobile and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks, enables service providers to provide enterprises and consumers with a range of cloud-based, or hosted, IP multimedia communications, such as hosted IP private branch exchanges, video calling, unified communications, collaboration and converged mobile and fixed-line services.
BroadSoft and BroadWorks are registered trademarks of BroadSoft, Inc. All other names are trademarks of their respective owners.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...