Prognosis VoIP Monitor Upgrades to Five Million Phones

By Jelani Harper
Updated: August 12, 2011

Largely due to the popularity of its Avaya Aura Communication Manager, Integrated Research’s Prognosis VoIP Monitor has surpassed five million licenses.

The VoIP management solution is included with every new Avaya Aura Communication Manager product, allowing users to take advantage of Prognosis VoIP Monitor’s gauging of VoIp performance (including voice quality and availability), in addition to the measurement and adjustment of status, configuration and service level management.

“The Prognosis VoIP Monitor community has embraced VoIP as the newest, most promising, and most dynamic voice communications technology today,” said Integrated Research’s Unified Communications head Paul McNamara. “Prognosis VoIP Monitor helps end users get the most out of this technology by managing its performance and voice quality as well as saving telecommunications’ costs.”

Prognosis VoIP Monitor customers are able to establish trends in voice quality and optimize their capacity for planning reconfigurations, repairs and upgrades. The product allows them to resolve issues before compromising the quality of VoIP service.

“When it comes to measuring voice quality, user satisfaction and tolerance are measured not in seconds, but in milliseconds,” McNamara said. “Prognosis VoIP Monitor helps our customers monitor, measure and manage VoIP in real time to ensure high quality and robust VoIP service delivery. This positions them well for the next phase of network convergence and builds a secure foundation for Unified Communications.”

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