Just about a year ago, early in 2010, Siemens created OpenScape Office MX by renaming their HiPath OpenOffice ME hardware-software product. The rack-mount units, which handle up to 50 users each, can be wired together to support up to 150 users. Pre-configured with an array of applications, customers choose what functionality they want through license keys. Buy only what you need, from a basic call distribution system up to a unified communications Contact Center.
Version three (V3) adds a software product, OpenScape Office LX, which runs on any standard Linux server. VMware's vSphere 4 allows the OpenScape Office LX to also run on a virtual Linux machine, should an IT organization have a powerful server and need to run other operating systems at the same time on the same hardware.
MX and LX systems can be stuck together to support up 1000 users, yet managed as a single network. A wide range of the expected features are included: presence, voicemail, conferencing, auto attendant, callback, mobility, forwarding, and more.
To keep Siemen's present HiPath 3000 customers happy, OpenScape Office HX was also introduced as part of V3. As with the LX, the HX is software running on standard Linux servers. But rather than replace the HiPath 3000, the HX, working as a Unified Communications application server, brings UC capabilities to the installed base.
MyPortal for Desktop also gained some enhancements for clients with the V3 release, including Instant Messaging and click-to-dial.
OpenScape Office V3 is expected to be available from Siemens Enterprise Communications partners by the end of May 2011.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
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