With the technological advances made in the private sector, and the changes for most US citizens in daily life because of them, there has been a marked upswing of government Information Technology (IT) spending in the last several years in particular. What has followed our reliance on technology in everyday life seems to have created a change in our collective expectations of the capabilities and everyday functionality of our government.
With this change, of course, comes an increase in government IT spending both to implement new systems and solutions, and to maintain these ideals going forward. According to comparebusinessphones.com, a buying resource for the business systems industry, government interest in business phone systems in particular has risen more than 1.3% over the last two years. This increase in research and implementation of business-class IT assets seems to have been set in motion in early 2009 and shows no signs of slowing down.
When Vivek Kundra was appointed as the United States’ first Federal Chief Information Officer (CIO) at the White House in 2009, he was charged with “making sure our government is running in the most secure, open, and efficient way possible,” by President Obama. What followed was a shift in the US government’s attitude and practices toward IT spending and implementation that carry forward to today. Kundra was quoted by the Washington Post in 2009 as saying “Everyone knows there have been spectacular failures when it comes to technology investments. Now for the first time the entire country can see how we’re spending money and give us input,” while unveiling a new government website designed to track the (then) more than $70 billion in US technology spending.
The addition of Kundra’s role and the increased transparency of the US government’s technology practices and solutions has led to an increase in public discourse around the subject and a greater acceptance of the idea that our government can and should function efficiently in this modern world. Consumer information and research groups such as comparebusinessproducts.com have seen a marked increase in interest from government agencies throughout the past year as well.
While it may not seem like it at first thought, the government relies on technology in much the same way as private industry does, using it to automate tasks, improve process efficiency, and ultimately to function with fewer people. The obvious area of use for government technology is in the military, but it is used in all facets of government from public service administration to communications. These agencies are increasingly turning to high-tech answers to problems in order to cut costs and improve operations.
• Improved Efficiency With Reduced Personnel
• Increased Communications Speed and Efficiency
• Increased Functionality and Response to Public
• Tracking and Accountability
With the changing attitude toward government efficiency despite continual budgetary issues and a shrinking government workforce, it would appear that the increase in government IT spending over the past two years is a trend that will not subside. Websites such as comparebusinessproducts.com continue to report an increase in government agencies as clients through the first half of 2011, and expect to see further increases as systems are increasingly automated and updated to reflect the public’s expectations.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more