On September 19, 2011, Votacall, a major cloud-based UC provider, announced that SIM Partners had selected the Votacall VoIP platform to provide quality voice services to their full range of employees and customers.
SIM Partners reportedly sought a Cloud Communications Provider that had the tools and knowledge to manage voice communications at the company and provide quick updates whenever technological advancements became available. The Votacall VoIP platform met that criteria with end-user and solution support and software upgrades for as long as the contract is in effect.
Tammy Rechtin, the sales and marketing manager at SIMS Partners, released a short public statement about the decision. She stated, “The Votacall Platform provides us with the flexibility to grow without a large capital investment or the potential for system capacity issues. We like the fact that as our business expands, the actual hardware needed is not a concern. To accommodate a new hire, it is truly as simple as getting a phone shipped to us and plugging it in.”
The Votacall platform also has enterprise level flexibility and an absolute investment protection guarantee. Other notable benefits include a lower total cost of ownership and access to special features like an auto-attendant, caller identification, and call recording.
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Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
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