On April 11, 2011, snom and Telchemy announced that they will now be working together to offer an integrated VoIP solution, and that all of snom’s IP phones and different endpoints will be fully compatible with Telchemy’s DVQattest and SQmediator software applications.
This unified solution will provide small businesses and end users a full selection of performance management tools to oversee their VoIP networks. It will also allow network managers to set up the system at a much faster rate and quickly troubleshoot problems if they should occur.
Telchemy is a major provider of advanced software and technology that manages unified real-time services. The DVQattest application allows customers to monitor the service levels of voice and video networks and determine the cause of potential issues. It can also be scaled up or down depending on the company’s need. SQmediator is a management program that gathers, analyzes, and sends out call quality reports to IP phones from different endpoints.
snom is a prominent telecommunications company that designs and manufactures VoIP phones. Their portfolio includes a large assortment of advanced IP phones, wireless DECT phones, full color touchscreen desktop phones, and general conference phones. These phones all utilize open SIP firmware in order to promote interoperability with industry providers. They also have national language support and an extremely low rate of energy consumption.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...