Infonetics, a communications industry marketing firm, has released its 2010 fourth quarter forecast report, and the outlook is a positive one for business owners. A third straight quarter of growth for enterprise telephony equipment has been reported, and though the growth has been slow, analysts are describing it as steady. Though there was a slight decline in North American PBX spending, the region boosted growth overall in this sector. The move to IP-based communications systems gets most of the thanks and provides solid evidence that Internet-based telecommunications are the way of the future.
This is good news for business owners investing in PBX and UC, which helped drive the enterprise telephony market back to posting positive growth numbers. The two largest vendors of PBX equipment and supplies, Cisco and Avaya, reported particularly strong growth, further demonstrating the health of the market for unified communications. Businesses looking to diversify their communications capabilities or expand their reach to consumers around the world — especially with IP-based systems — can feel confident making investments in enterprise telephony equipment. The general shift to IP indicates a relatively stable area for investment, in addition to being a predictor of how most businesses will communicate in the very near future.
Does your small or medium-size business need a new phone system? Then you're in luck! Our new, updated comparison guide helps you cut through superfluous information and narrow down your list of solution providers. Get the latest data on phone system features, pricing, and performance metrics in an easy-to-use format. more
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
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