Infonetics, a communications industry marketing firm, has released its 2010 fourth quarter forecast report, and the outlook is a positive one for business owners. A third straight quarter of growth for enterprise telephony equipment has been reported, and though the growth has been slow, analysts are describing it as steady. Though there was a slight decline in North American PBX spending, the region boosted growth overall in this sector. The move to IP-based communications systems gets most of the thanks and provides solid evidence that Internet-based telecommunications are the way of the future.
This is good news for business owners investing in PBX and UC, which helped drive the enterprise telephony market back to posting positive growth numbers. The two largest vendors of PBX equipment and supplies, Cisco and Avaya, reported particularly strong growth, further demonstrating the health of the market for unified communications. Businesses looking to diversify their communications capabilities or expand their reach to consumers around the world — especially with IP-based systems — can feel confident making investments in enterprise telephony equipment. The general shift to IP indicates a relatively stable area for investment, in addition to being a predictor of how most businesses will communicate in the very near future.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...