The past decade has seen voice communication over the internet (VoIP) become ubiquitous. From an early incubation with technologists and specialty applications, VoIP is now solidly mainstream. This wonderful development comes as a result of a multitude of providers hammering away on the technology until it has become reliable, supportable and affordable. Established as a viable alternative to traditional phone service, some of the advantages of VoIP for small business owners include:
The huge array of cool and useful things a computerized telephone system can do can make your small business look much larger than it is and enable your over-worked staff to do more without putting in 60 hour weeks.
Service providers offer flexible programs for incoming and outgoing traffic to regional, national or international end-points. With little or no up-front equipment cost, you select from a menu of features to match your business needs and only pay for what you use.
Whether it's your own hardware or you're contracting with a VoIP service provider, most of the routine provisioning and service work can be done by the in-house IT staff, even if you are the in-house IT staff.
Though it is never fun to replace a critical business service, knowing there are a hoard of companies, eager for your VoIP business, should be a comfort. If things don't work out with one provider, or a better deal is offered, it is possible to make a change without risking the business. Such was not the case just a few years back
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more