Earlier this month, Toshiba announced that it has launched IPedge, a new offering from the company featuring a single server IP telephony system that works in conjunction Strata CIX, another Toshiba product.
By offering a product that complements the existing Strata CIX converged telephony platform, Toshiba can now present its customers with an IP-only platform that runs on a single Linux-based server. Multiple applications run on the server: call processing, voice-mail, and centralized management are built-in and standard on the system, while unified messaging and UC client software are present on the system and can be activated with a license. Additionally, Toshiba will be releasing an update to the IPedge software in late summer. This update will offer “Meeting” as another licensed activated application. Meeting is an audio and web conferencing product produced by Toshiba. Until the update is available, Meeting will need to run on a dedicated server that is connected to IPedge.
Three types of the IPedge, all with a 1U footprint, will be available. These will be able to support, on a per server basis, 40 users, 200 users, and 1000 users, respectively. Varying models of Toshiba’s IP5000-Series phone will also be available. The phones are divided between 10/100Mbps models and Gigabit models, with different feature sets available from each model.
Because Toshiba recognizes that most small and medium sized businesses, especially those with less than 100 users, still buy lower cost digital phones and intend to do so for a few years yet, the company will continue to develop enhancements to its Strata CIX product. IPedge will only be offered in conjunction with current Strata CIX systems. The enhancements Toshiba is developing for the Strata CIX product will be fully compatible with IPedge. Therefore, if a customer wishes to deploy IPedge into locations with Strata CIX in the future, they will be able to do so easily and without replacing existing infrastructure.
Toshiba began shipping the new IPedge in North America on June 14, 2011. Existing Strata CIX customers have the option of upgrading by replacing hardware and software while retaining all end user devices (save for digital phones), or by networking into the new system.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...