SynergyPlus, a UK-based provider of internet telephony solutions, recently sent out a press release that described how VoIP can be a good choice for small businesses that need to maintain their data security.
The press release focused on the fact that all data gathered from VoIP is stored on a corporate server. The VoIP provider (such as SynergyPlus) is the one that makes sure customer information is kept safe from hackers and thieves through an assortment of professional security methods.
SynergyPlus highlighted the fact that businesses that keep track of customer information are legally required to follow the regulations set forward by the Data Protection Act. The company also noted that large businesses may have a standard operating procedure for dealing with customer data, but small businesses may not have learned all the different ways that are available to keep this information safe.
In addition, an unnamed spokesperson for SynergyPlus outlined several worst-case scenarios that companies should consider as a possibility, such as the business telephone system being compromised or a USB stick being stolen that contains a copy of the company’s contact database. The spokesperson then described how the company would have to contact their customers and tell them that their personal data had been compromised by an outside party.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...