VoIP can help companies maintain data security

By Neil Zawacki
Updated: July 14, 2011

SynergyPlus, a UK-based provider of internet telephony solutions, recently sent out a press release that described how VoIP can be a good choice for small businesses that need to maintain their data security.

The press release focused on the fact that all data gathered from VoIP is stored on a corporate server. The VoIP provider (such as SynergyPlus) is the one that makes sure customer information is kept safe from hackers and thieves through an assortment of professional security methods.

SynergyPlus highlighted the fact that businesses that keep track of customer information are legally required to follow the regulations set forward by the Data Protection Act. The company also noted that large businesses may have a standard operating procedure for dealing with customer data, but small businesses may not have learned all the different ways that are available to keep this information safe.

In addition, an unnamed spokesperson for SynergyPlus outlined several worst-case scenarios that companies should consider as a possibility, such as the business telephone system being compromised or a USB stick being stolen that contains a copy of the company’s contact database. The spokesperson then described how the company would have to contact their customers and tell them that their personal data had been compromised by an outside party.

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